Thursday 21 January 2010

What am I ignoring?

I teach the tools of Developmental Transactional Analysis to managers and trainers, consultants and coaches, health professionals and youth workers.

What is Developmental Transactional Analysis (DTA) you may ask?

Well, you know sometimes we can get ourselves into situations when we think – “Blimey! I’ve been here before!” Or, “How did I let him say that to me?” Or, “Why did I just say yes – when I really don’t want to join that committee, or take on that responsibility?!”

DTA gives us a set of tools to work out what is going on for us, and what might be going on for others, and how to avoid awkward, or even damaging, repetitive situations that leave you feeling low, or stupid, or angry.

Take the following example.

Janine is the manager of a very busy team in a local authority. She came to me saying that she could not understand why a couple of members of her team were being so difficult. They were giving her the bare minimum of effort that they could get away with and were so grudging all the time!

“They are so negative! I have got so fed up with them I just ignore them most of the time. They are not worth the effort.” Jane and Michael are much more helpful, so of course I am working more closely with them. They are much easier to be with!”

As Janine’s coach, now was the time to share with her the TA concept of Discounting. “Nothing to do with getting money off!” I said, and went on to describe what Discounting is all about.

This TA concept is very useful when leading and managing people as well as being a very helpful model when faced with a problem.

We can discount ourselves, other people and a situation (we may not even be aware we have a problem), so this is a very useful concept to highlight our self-limiting beliefs, our sometimes faulty views about others and our blocking out of a piece of information which is stopping us from solving a problem.

From a leadership point of view, having an understanding about discounting is important not just from a personal standpoint, but also because developing others is a responsibility of leadership. To be able to spot the discounts when coaching team members enables the coachee to achieve their full potential – and ensures the success of the leader as a coach.

Discounting is interesting because we are not aware we are doing it! We ignore a piece of information which if we bought it into our awareness, we would solve the problem, reach a resolution etc. And while this sounds weird, we do it to maintain our frame of reference, our way of looking at the world, and our place in it.

It is an intra-psychic process, but the language people use will tell us that they could be discounting. Phrases like “I always get left out” or “I can’t” or “the youth of today are lazy” indicate discounts through grandiosity - exaggeration of an aspect of reality. They indicate that feelings or abilities are being diminished, and therefore discounted.

Janine was discounting the feelings and abilities of her “difficult” staff members by ignoring them, giving her attention to others and in the way she described them to me!

Accounting for others, recognising their feelings and abilities and vocalising your recognition enables people to be comfortable around you, and to fulfil their potential.

So I ask you, what are you discounting about yourself? Or about other people?

Thursday 7 January 2010

Living Life on Purpose - Introducing Developmental Transactional Analysis

Funny how sometimes things just click, isn’t it? I have wanted for a long time to write a book, but somehow, have not got around to it. Not enough time! Too much to do! Training to deliver, meetings to attend, essays to mark etc etc.

Well, at the start of 2010 I have finally entered the world of cyberspace. I sent my first “tweet” two weeks ago (my son Chris said “Blimey! My Mum’s on Twitter. I’m not even on Twitter. Up is down, black is white …..”). And now I have decided to write what I see is an “immediate book” – a blog.

So my intention here – it’s odd, because at the moment I am writing this to myself – is to write a blog that describes aspects of my work as a Transactional Analyst (TA). I intend to write about Developmental TA and show ways of building self esteem, more meaningful relationships and confidence.

TA helps us to understand what makes us tick, what impact we have on other people and how we get ourselves into situations in our personal and professional relationships which are not always healthy or helpful.

My intention is to post regularly, once every week or couple of weeks depending on whether I have something to say, and the format I decide.

Watch this space!

Sunday 3 January 2010

Happy New Year!

I am finding my way, writing a blog for the first time and feeling excited about it. I have always enjoyed the writing process, and see enormous potential for connecting with friends and colleagues from around the world.

So this is a test blog, to try out the process.